Authorized use
Only import customer records and conversation text you have permission to process. Do not impersonate others, evade access controls or use private information from another owner.
Acceptable use
Development notice · updated October 6, 2026. These notices describe this preview; commercial terms and operator contact details will be published before a paid launch.
Respect the customer
Do not use Ecoutia for spam, harassment or unlawful monitoring. A request to stop contact must be respected. The current preview does not send messages.
Protect the service
Do not upload malware, expose credentials, abuse authentication endpoints or attempt to bypass tenant and owner isolation. Report suspected issues to ecoutia@mail.com.